Auto-Owners Insurance Policyholders — SE Michigan

Auto-Owners Insurance Storm Damage Claim in Michigan

Phase III Construction works directly with Auto-Owners adjusters to document, estimate, and supplement your hail or storm damage claim — so you receive the full replacement cost your policy entitles you to.

33 Years In SE Michigan
1,000+ Claims Handled
$10M+ In Settlements
A+ BBB Rating

How the Auto-Owners Insurance Claim Process Works in Michigan

1

Report the Claim

Contact your independent agent or call Auto-Owners directly. You'll receive a claim number and be assigned a field adjuster.

2

Field Adjuster Inspection

An Auto-Owners adjuster inspects your property and documents damage. Their scope is the starting point — not the final word.

3

Xactimate Estimate Issued

Auto-Owners uses Xactimate software to generate the repair estimate. Line items, labor rates, and scope all affect your payout.

4

Initial Payment (ACV)

You'll typically receive an actual cash value (ACV) payment first, with depreciation withheld pending completion.

5

Contractor Work Begins

You have the right to choose your own licensed Michigan contractor. Phase III works directly with Auto-Owners throughout.

6

Recoverable Depreciation Released

Once work is complete, submit documentation and receive the withheld depreciation (if you carry RCV coverage).

Xactimate Estimates and the Supplement Process

Auto-Owners Insurance uses Xactimate software to generate all residential property damage estimates. The initial adjuster estimate is the starting point — but it frequently misses line items that are legitimately owed under your policy. Common omissions include: code-required upgrades (drip edge, ice and water shield, starter strip), underlayment and decking replacement, skylight flashing and resealing, gutter and downspout replacement, HVAC damage from hail impact, and interior damage resulting from water infiltration. Phase III Construction reviews your Auto-Owners Xactimate scope in detail. We identify missing or undervalued line items and file a supplement directly with Auto-Owners — backed by photographs, code citations, and supporting documentation. Supplementing a claim is standard industry practice and is not a dispute. Most claims receive at least one supplement. Our goal is ensuring you receive the full legitimate value of your policy.

What to Have Ready for Your Adjuster

  • Policy number and claim number
  • Date of storm event
  • Prior repair records (if any)
  • Photos you took immediately after the storm
  • Any temporary repair receipts
  • Contact info for your independent agent
  • Written communication from Auto-Owners

What Phase III Construction Handles on Your Claim

Adjuster Coordination

We meet Auto-Owners adjusters on-site, walk the damage together, and ensure nothing is overlooked during the inspection.

Xactimate Scope Review

We review your Auto-Owners estimate line by line and identify missing items, undervalued labor, or omitted code upgrades.

Supplement Filing

Phase III prepares and submits supplements directly to Auto-Owners with photo documentation, code citations, and supporting estimates.

Depreciation Recovery

We help you understand your ACV vs RCV coverage and guide you through the process of recovering withheld depreciation.

Full Restoration

Roof, siding, gutters, windows, interior — Phase III handles complete storm restoration with licensed crews and warranty-backed work.

Final Documentation

We provide all completion documentation Auto-Owners requires to release your final RCV payment.

Your Rights as a Michigan Homeowner with Auto-Owners Insurance

Know Your Rights — Get a Free Inspection

Actual Cash Value vs. Replacement Cost Value — What Auto-Owners Pays

Actual Cash Value (ACV)
What it is
Payment based on depreciated value of damaged materials
What's withheld
Depreciation (based on age and condition)
When you get it
At initial payment
Example
15-year-old roof, $20,000 replacement cost — ACV payout might be $11,000
Replacement Cost Value (RCV)
What it is
Full replacement cost with no depreciation deduction
How to get it
Complete the repairs and submit documentation
When you get it
After work is completed
Note
Auto-Owners offers extended replacement cost endorsements — review your declarations page

Phase III helps you understand exactly what your Auto-Owners policy covers and guides you through every step to maximize your legitimate recovery.

Frequently Asked Questions — Auto-Owners Hail & Storm Claims in Michigan

You can report your claim through your independent agent (the most common route) or directly through Auto-Owners at 1-888-252-4626. You'll receive a claim number and be contacted by a field adjuster to schedule an inspection. Phase III can be present during the inspection to ensure all damage is documented.
No. Michigan policyholders have the legal right to choose their own licensed contractor. Auto-Owners' HomeCare program is an optional service network — you are never required to use it. Phase III Construction is a licensed Michigan general contractor and works directly with Auto-Owners on your claim.
A supplement is an addition to the original Xactimate estimate for items the adjuster missed, underpaid, or omitted. Most claims require at least one supplement. Common examples include code-required upgrades (drip edge, ice and water shield), interior damage from water infiltration, HVAC damage from hail, and detached structure items. Phase III reviews every estimate and files supplements when warranted.
Once your repairs are complete, you submit a certificate of completion and final invoices to Auto-Owners. They then release the withheld depreciation — bringing your total payout to the full replacement cost value (RCV). This only applies if your policy includes RCV coverage rather than ACV-only.
Timeline varies by claim complexity and adjuster workload. Typically: initial inspection within 1-2 weeks of filing, Xactimate estimate within a few days of inspection, ACV payment shortly after. Supplement review can add 2-4 weeks. Phase III keeps the process moving by staying in direct contact with your Auto-Owners adjuster.
Phase III reviews and supplements your estimate as your contractor — presenting documentation, photos, and Xactimate line-item justifications to Auto-Owners. We are not a public adjuster and do not charge a percentage of your settlement. Our interest is completing a quality restoration at the fully approved claim value.

Auto-Owners Policyholders — Get a Free Storm Damage Inspection

Phase III Construction serves SE Michigan homeowners from Westland, MI. We work directly with Auto-Owners Insurance adjusters and handle the documentation, supplement process, and full restoration.

SE Michigan Service Area

Phase III Construction handles Auto-Owners hail and storm damage claims throughout Southeast Michigan.

Westland Wayne Livonia Dearborn Dearborn Heights Canton Plymouth Northville Ann Arbor Ypsilanti Garden City Inkster Romulus Taylor Allen Park Lincoln Park Southgate Wyandotte Trenton Riverview Flat Rock Monroe Belleville Van Buren Township