SE Michigan Restoration · Oakland County

Troy’s Restoration Contractor
We Fight Your Insurance Claim.
Then We Rebuild.

From 1960s subdivisions near Big Beaver Road to upscale newer construction in northern Troy — Phase III handles every phase of fire, hail, water, and smoke restoration while maximizing what your insurance company owes you.

Call (734) 237-7322
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BBB Accredited A+
MI License #262000615
30+ Years SE Michigan
24/7 Emergency Response
On-Site Within 2 Hours

Local Knowledge. Proven Results.

We Know Troy

Troy is Oakland County’s largest city, and its housing inventory reflects four decades of continuous suburban development. The 1960s and 1970s ranch homes and colonials near the city’s commercial corridors carry different restoration demands than the larger, more complex homes built in northern Troy during the 1990s and 2000s. Phase III has worked claims across all of it — every housing type, every carrier, every age.

Troy’s higher home values mean insurance claims carry larger stakes. An underestimated adjuster scope on a Troy colonial isn’t just an inconvenience — it’s potentially tens of thousands of dollars left out of your settlement. Our supplement filings for Troy clients consistently recover 30–60% above initial estimates by documenting what adjusters miss on complex, higher-value homes.

We’re based in Westland — under 30 minutes from Troy. When you call Phase III, your claim is managed personally by people who understand Oakland County homes, its building standards, and how its insurance adjusters work.

What Sets Phase III Apart

  • Documentation before mitigation — the step that determines what your insurance covers
  • 30+ years of Oakland County claims experience across Troy’s diverse housing inventory
  • High-value home expertise — premium materials priced correctly, not at commodity rates
  • Xactimate depth to recover what adjusters leave out on complex, larger homes
  • On-site within 2 hours anywhere in Troy or Oakland County
  • Single point of contact from first call through final permit inspection

Full-Service Restoration

Our Services in Troy, MI

Fire Damage Restoration
Troy’s newer homes feature open floor plans, vaulted ceilings, and premium finishes that require precise documentation and restoration. Smoke travels fast through these layouts. Phase III documents before anything is touched and prices materials correctly — granite, hardwood, custom millwork — not commodity substitutes.
  • Pre-mitigation documentation before any remediation begins
  • Thermal imaging for smoke in wall cavities and HVAC
  • Premium finish identification and correct pricing
  • Custom millwork and material matching
  • Supplement filing for all items missed by adjusters

Hail & Storm Damage
SE Michigan hail season runs April through September. Troy’s larger homes with complex roof systems — hip roofs, dormers, multiple valleys — create more surface area for damage and more opportunity for adjusters to miss scope. Phase III inspects every element and prices premium materials at their actual replacement cost.
  • Forensic inspection of all roof faces and complex geometries
  • Premium roofing material correct specification and pricing
  • Gutter, soffit, fascia, and siding documentation
  • HVAC and AC condenser assessment
  • Formal supplement filing for all missed damage items

Water & Flood Damage
Troy sees water intrusion from ice damming, burst pipes, and foundation drainage issues in established subdivisions. Phase III responds fast, maps moisture throughout the structure with calibrated equipment, and documents the full scope before any remediation begins — the step that determines what your insurance pays.
  • Emergency water extraction and structural drying
  • Calibrated moisture mapping throughout the structure
  • Ice damming and roof-related water intrusion documentation
  • Mold prevention and remediation
  • Complete interior rebuild to pre-loss condition

Smoke & Soot Cleanup
Troy’s open floor plans and modern HVAC systems distribute smoke throughout the structure quickly. Phase III locates hidden penetration with thermal imaging and ensures the complete scope is documented before any cleaning or remediation begins.
  • Thermal imaging across the full structure
  • Full HVAC duct cleaning and decontamination
  • Premium finish odor elimination
  • Contents cleaning and pack-out services
  • Odor neutralization — not masking

Phase III In Action

How We Work

The difference between a Phase III claim and a typical contractor claim shows up in the settlement. Here’s what that looks like on Troy projects.

Kitchen Fire in a 1994 Colonial — Premium Finishes Under-Priced Across Four Rooms

A kitchen fire in a Troy colonial caused fire damage to the kitchen and smoke penetration throughout the adjacent great room and hallway. State Farm’s adjuster produced an estimate that covered the kitchen rebuild, but priced granite countertops at laminate rates and excluded the smoke damage to adjacent rooms.

Phase III documented the full affected area with thermal imaging before any mitigation began. Smoke had penetrated the great room ceiling and wall cavities as well as the first-floor hallway. We also documented the kitchen’s actual material specifications — granite, custom cabinetry, and hardwood flooring — and priced them at correct replacement cost.

We supplemented for adjacent room smoke remediation, correct material pricing on the kitchen rebuild, and hardwood floor refinishing across the first floor. State Farm approved the complete supplemented scope.

Outcome

Full kitchen rebuild with correct material pricing. Adjacent room smoke remediation covered. First-floor hardwood documented and included. Supplement recovered 48% above initial adjuster estimate.

Complex Hip Roof Claim — Three Faces Missed, Premium Shingles Under-Priced

A significant hail event hit a 2003 Troy colonial with a full hip roof. Auto-Owners approved replacement on the primary front face and priced the materials at standard architectural shingles. The homeowner called Phase III before signing.

Phase III inspected all four hip faces and found consistent hail impact across every slope. The home had upgraded designer shingles — not standard architectural — and the per-square replacement cost difference was substantial across the full roof area. Gutters showed impact damage across the complete run. The AC condenser had documented fin damage.

We submitted a supplement correcting the material specification to designer shingles, adding the three missed hip faces, complete gutter replacement, and AC condenser. Auto-Owners approved the corrected scope in full.

Outcome

Full four-face hip roof replacement at correct designer shingle pricing. Complete gutter system and AC condenser approved. Settlement exceeded initial estimate by 62%.

The Phase III Process

How We Handle Your Claim

Most contractors fix the damage and hand you a bill. Phase III manages the entire claim — documentation, filing, supplements, and licensed rebuild — so you walk away with what your policy actually covers.

01
Emergency Response
On-site in Troy within 2 hours. Emergency stabilization begins immediately — board-up, tarping, water extraction — whatever stops further damage before weather or time compounds the loss.
02
Pre-Mitigation Documentation
Before anything is moved, cleaned, or repaired, Phase III documents the entire property. Photos, thermal imaging, room-by-room inventory. This pre-loss record is the foundation of your claim and the reason our clients recover more than average.
03
Forensic Assessment
We build a complete Xactimate scope of loss — the same tool insurance companies use. We know where adjusters cut scope, where they underprice materials, and what belongs in your claim that they typically exclude.
04
Supplement Filings
The first adjuster estimate is rarely the final number. Phase III identifies every missing item and supplements until the scope matches the actual damage. Our clients regularly recover 30–60% above initial estimates through this step alone.
05
Licensed Rebuild
Once scope is locked and funds approved, we rebuild to pre-loss condition. Licensed Michigan GC, permitted work, all inspections passed. For Troy’s premium homes, we match original material specifications exactly — correct shingles, granite, custom cabinetry — not commodity substitutes.

Local Coverage

Troy Neighborhoods & Oakland County

Phase III serves all of Troy and the surrounding Oakland County communities:

Big Beaver Corridor
Troy Historic District
Livernois-Rochester Corridor
Wattles Road Area
Coolidge Highway
South Troy
North Troy
Long Lake Road
John R Road
Crooks Road
Maple Road
Square Lake Road
Rochester Hills Border
Sterling Heights Border

Common Questions

Troy Homeowner FAQ

How quickly can Phase III respond to an emergency in Troy?
On-site within 2 hours for any emergency in Troy or Oakland County. We’re based in Westland — under 30 minutes from Troy. Available 24/7, including nights, weekends, and holidays.
My Troy home has premium finishes. Will insurance cover replacement at the correct cost?
Only if someone documents it correctly. Adjusters routinely price premium materials at commodity rates — granite at laminate cost, designer shingles at standard architectural cost, custom cabinetry at stock pricing. Phase III documents what’s actually in your home and prices it at correct replacement cost, then supplements for the difference.
My adjuster only approved part of my roof. Should I accept that?
Don’t sign before having it reviewed. Partial roof approvals on Troy’s complex hip roofs are among the most commonly supplemented items we file. Phase III inspects every face and prices the correct material specification before you commit to anything.
Do I need separate contractors for emergency work and the rebuild?
No. Splitting mitigation and rebuild creates documentation gaps and scope disputes. Phase III handles everything from board-up through final permit inspection under one contract and one project manager.
Do you work with all insurance carriers active in Troy?
Yes. State Farm, Auto-Owners, Allstate, Farm Bureau, Frankenmuth Mutual, Citizens, Farmers, and every other major carrier active in Oakland County. We understand how each carrier approaches Troy claims and where they leave money on the table.

Ready to Get Your Life Back?

Serving Troy and all of Oakland County. 24/7 emergency response, full claim management, licensed Michigan general contractor.

(734) 237-7322 — Call Now

Phase III Construction LLC · 37600 Ford Rd, Westland MI 48185 · [email protected]

📞 Call Now — (734) 237-7322
🐾 Coconut — Phase III's Good Boy AI
We Fight For You • (734) 237-7322
🐾 Coconut — Phase III's Good Boy AI
We Fight For You • (734) 237-7322