Dearborn’s Restoration Contractor
We Fight Your Insurance Claim.
Then We Rebuild.

A fire started in the kitchen of a 1930s East Dearborn brick bungalow. Citizens Insurance sent an adjuster within 48 hours. The initial estimate covered the kitchen and dining room — two rooms out of the full affected area.

Phase III arrived within 2 hours of the initial call. Before any mitigation began, we ran thermal imaging across the full structure and documented every affected space. Smoke had migrated through original lath-and-plaster walls into three additional rooms, traveled through the uninsulated attic, and penetrated into the adjacent semi-attached structure’s top floor through the shared attic cavity.

We submitted a supplement covering full-house smoke remediation, original plaster restoration on all interior walls, period-matching millwork refinishing, hardwood floor refinishing under two rooms of carpet the adjuster had listed at carpet cost, and partial remediation of the adjacent structure. Citizens approved the complete supplemented scope.

A supply line failure in a 1940s West Dearborn colonial released water for several hours before the homeowner discovered it. The Allstate adjuster’s initial estimate covered the first-floor kitchen and hallway where visible damage was concentrated.

Phase III’s moisture mapping told a different story. Water had traveled through original hardwood subfloors to the basement, and cavity moisture in the first-floor walls had begun creating conditions for mold growth. The second floor showed elevated moisture readings in two bedrooms where water had wicked up original interior wall cavities.

We documented everything with calibrated moisture meters and thermal imaging, then built a Xactimate scope covering the complete drying zone: basement, first-floor wall cavities, and two second-floor bedrooms. Allstate approved the supplemented scope in full.