SE Michigan Restoration · Washtenaw County
Ann Arbor’s Restoration Contractor
We Fight Your Insurance Claim.
Then We Rebuild.
From Old West Side Victorians to Pittsfield Township new builds — Phase III handles every phase of fire, hail, water, and smoke restoration while maximizing what your insurance company owes you.
Local Knowledge. Proven Results.
We Know Ann Arbor
Ann Arbor isn’t a single neighborhood — it’s a city of completely different housing stories. The 1890s Victorian on the Old West Side has lathe-and-plaster walls, original hardwood floors, and trim that you can’t replace from a home improvement store. The 2005 split-level in Pittsfield Township has engineered lumber framing and vinyl windows. A fire or storm hits them both the same way. Restoring them is not the same job.
Phase III Construction has worked across Washtenaw County for over 15 years. We’ve restored historic homes near campus where the character of every room matters as much as the structure itself. We’ve fought insurance adjusters who priced original millwork at commodity rates. And we’ve rebuilt new construction in Ann Arbor’s outer neighborhoods where scope grows fast if you let it.
We’re not a national franchise with a 1-800 number. We’re a Michigan company based in Westland — 30 minutes from your door — and your claim is managed personally from the first call through the final inspection.
What Sets Phase III Apart
- We document before anything is moved or cleaned — the most important step in any insurance claim
- Deep Xactimate expertise — we know where adjusters cut scope and we file supplements to recover it
- Historic home experience — original character preserved, not substituted with modern equivalents
- Single point of contact from day one through final inspection — no handoffs, no gaps
- On-site in Ann Arbor within 2 hours for emergencies, any day of the year
- We handle the insurance company — you focus on your family
Full-Service Restoration
Our Services in Ann Arbor, MI
- Pre-mitigation documentation before anything is touched
- Thermal imaging for smoke penetration in wall cavities
- Historic millwork and original-surface matching
- Supplement filing to close gaps in adjuster estimates
- Forensic roof inspection and close-up impact documentation
- Gutter, fascia, soffit, and siding assessment
- HVAC and AC condenser inspection
- Formal supplement filing for all missed damage items
- Emergency extraction and structural drying
- Mold prevention and remediation
- Insurance-grade moisture documentation
- Complete interior rebuild after drying is confirmed
- Thermal imaging to locate hidden smoke penetration
- Duct cleaning and HVAC system inspection
- Odor neutralization — eliminated, not masked
- Contents cleaning and pack-out services
Phase III In Action
How We Work
The difference between a Phase III claim and a typical contractor claim shows up in the settlement. Here’s what that looks like on real Ann Arbor projects.
Kitchen Fire in a 1920s Victorian — Smoke Spread to All Three Floors
A kitchen fire in a century-old Ann Arbor home caused visible damage to the kitchen and adjacent dining room. The State Farm adjuster’s initial estimate covered those two rooms. It missed the second floor entirely.
The real problem was invisible. The home’s original plaster walls and uninsulated interior cavities had allowed smoke to migrate throughout the structure. Phase III arrived within two hours. Before mitigation started, we ran a complete pre-loss documentation sweep — every room photographed, smoke migration mapped with thermal imaging, and a room-by-room Xactimate scope built that covered what the insurance estimate left out.
We supplemented for second and third floor smoke remediation, original-match plaster repairs (not drywall patch — the period character of the home required a proper match), and refinishing of hardwood floors the adjuster had marked as salvageable. The total supplemented recovery added 38% to the initial estimate. The family came home to a house that looked the way it should.
Full restoration of all three floors. Original plaster repaired to period standard. Hardwood floors refinished. Insurance supplement recovered 38% above initial adjuster estimate.
Major Hail Event — Roof, Gutters, Siding, and AC Unit All Missed on First Review
A 2009 construction home in Pittsfield Township took a direct hit from a SE Michigan hail event. The Auto-Owners adjuster approved a partial roof replacement on two of four roof faces. The homeowner called Phase III before signing anything.
Our inspection found granule damage on all four roof faces (not just two), hail impact on gutters and downspouts (not listed), functional damage to the AC condenser coil fins (excluded), and clear impact points on all west-facing vinyl siding panels (left out of scope entirely).
Phase III re-documented with close-up impact photography and submitted a formal supplement. Auto-Owners approved the full scope: complete roof replacement, full gutter system, AC condenser, and all west-facing siding. The homeowner received what the storm actually caused — not what the first adjuster thought would be enough.
Full roof, gutters, siding, and AC condenser replacement approved after supplement. Final settlement exceeded initial estimate by 61%. No out-of-pocket cost beyond the deductible.
The Phase III Process
How We Handle Your Claim
Most contractors fix the damage and hand you a bill. Phase III manages the entire claim — documentation, filing, supplements, and licensed rebuild — so you walk away with what your policy actually covers.
Local Coverage
Ann Arbor Neighborhoods & Washtenaw County
Phase III serves all of Ann Arbor and the surrounding Washtenaw County communities:
Common Questions
Ann Arbor Homeowner FAQ
Ready to Get Your Life Back?
Serving Ann Arbor and all of Washtenaw County. 24/7 emergency response, full claim management, licensed Michigan general contractor.
Phase III Construction LLC · 37600 Ford Rd, Westland MI 48185 · [email protected]