SE Michigan Restoration · Oakland County
Pontiac’s Restoration Contractor
We Fight Your Insurance Claim.
Then We Rebuild.
From 1920s brick homes near Woodward to established neighborhoods throughout the city — Phase III handles every phase of fire, hail, water, and smoke restoration while maximizing what your insurance company owes you.
Local Knowledge. Proven Results.
We Know Pontiac
Pontiac’s housing stock is among the oldest in Oakland County. The brick bungalows, colonials, and two-family homes from the 1920s through the 1940s that define many Pontiac neighborhoods carry original plaster, original hardwood floors, and aging infrastructure that creates real fire and water damage exposure. These homes deserve proper restoration — not commodity replacement — and an insurance claim that covers what they actually cost to repair.
Pontiac homeowners face a specific challenge with insurance claims: adjusters sometimes bring lower expectations to older urban homes, pricing original materials at basic rates and excluding items that would be included without question on a newer suburban property. Phase III documents and advocates for Pontiac homeowners the same way we do everywhere — full scope, correct pricing, supplemented until the estimate matches the actual damage.
We’re based in Westland — under 35 minutes from Pontiac. When you call Phase III, your claim is managed personally from the first call through the final inspection.
What Sets Phase III Apart
- Documentation before mitigation — original materials documented before anything is touched
- Advocacy for Pontiac homeowners — same thorough process regardless of neighborhood
- Original plaster and hardwood correctly valued in every claim
- Xactimate expertise to recover what adjusters leave out of Pontiac estimates
- On-site within 2 hours anywhere in Pontiac or Oakland County
- Full claim management from first call through final permit inspection
Full-Service Restoration
Our Services in Pontiac, MI
- Pre-mitigation documentation of original materials and character
- Thermal imaging for smoke in plaster walls and attic
- Original hardwood floors identified and correctly priced
- Supplement filing to recover full replacement cost
- Emergency board-up and structural stabilization
- Forensic roof inspection across all faces
- Impact documentation on gutters, siding, and AC units
- Formal supplement filing for all missed damage
- Full replacement scope where documentation supports it
- EagleView aerial measurement reports
- Emergency water extraction and structural drying
- Calibrated moisture mapping throughout the structure
- Mold prevention and remediation
- Sewer backup documentation and remediation
- Complete interior rebuild after drying confirmed
- Thermal imaging for hidden smoke penetration
- Original plaster odor documentation and elimination
- HVAC duct cleaning and decontamination
- Contents cleaning and pack-out
- Complete remediation to pre-loss air quality
Phase III In Action
How We Work
The difference between a Phase III claim and a typical contractor claim shows up in the settlement. Here’s what that looks like on Pontiac projects.
House Fire in a 1938 Brick Colonial — Full Restoration Including Original Hardwood and Plaster
A fire in the living room of a 1930s Pontiac brick colonial caused significant damage throughout the first floor. Citizens Insurance’s initial estimate covered the damaged rooms with drywall replacement pricing and carpet replacement for the affected floors.
Phase III documented the full structure before mitigation began. The home had original lath-and-plaster throughout and original oak hardwood floors under carpeting in every room. Both required different pricing than the adjuster’s estimate allowed. Thermal imaging also found smoke penetration into the second floor stairwell and adjacent bedroom.
We supplemented for original plaster restoration throughout the affected areas, correct hardwood refinishing pricing, and second-floor smoke remediation. Citizens approved the complete supplemented scope. The homeowner received a proper restoration of the home they owned.
Full first-floor restoration with original plaster and hardwood correctly priced. Second-floor smoke remediation covered. Supplement recovered 46% above initial adjuster estimate.
Basement Flood — Foundation Seepage and First-Floor Wall Cavities Missed
Heavy spring rains caused basement flooding in a Pontiac home when the sump pump failed. Allstate’s adjuster estimated replacement of the finished basement carpet and drywall. Phase III was called to review before any work started.
Phase III’s moisture assessment found elevated readings in the first-floor wall cavities directly above the flooded basement — water had wicked up the original floor framing and begun compromising the first-floor walls. The finished basement drywall estimate was also below actual replacement cost for the water-contacted surfaces.
We documented the first-floor wall cavity moisture and built a complete Xactimate scope covering the basement rebuild and first-floor wall drying and repair. Allstate approved the supplemented scope.
Full basement rebuild and first-floor wall cavity repair approved. Mold prevention documented and included. Supplement recovered 38% above initial adjuster estimate.
The Phase III Process
How We Handle Your Claim
Most contractors fix the damage and hand you a bill. Phase III manages the entire claim — documentation, filing, supplements, and licensed rebuild — so you walk away with what your policy actually covers.
Local Coverage
Pontiac Neighborhoods & Oakland County
Phase III serves all of Pontiac and the surrounding Oakland County communities:
Common Questions
Pontiac Homeowner FAQ
Ready to Get Your Life Back?
Serving Pontiac and all of Oakland County. 24/7 emergency response, full claim management, licensed Michigan general contractor.
Phase III Construction LLC · 37600 Ford Rd, Westland MI 48185 · [email protected]